My Edits Aren’t Applying - How to Fix It

If you’ve made changes in Websito’s editor and they’re not appearing as expected on your site, here’s how to troubleshoot and resolve it.

📍 1. Make Sure You’re Editing the Right Section

Each element is outlined when you hover over it. Make sure you’re clicking the actual section you want to edit — not a nested element or empty block.

Tip: Click once to select, then confirm the popup is showing the element you meant to change.

✏️ 2. Edit via the Popup – Not Just the AI Prompt

You can edit a section in two ways:

• By entering a new prompt (e.g. “Make this section about pricing”)
• Or by clicking "Edit HTML" in the popup to make direct changes

Sometimes prompts don’t apply well due to vague instructions or model limitations.

🧠 4. The AI Edit Was Ignored or Didn’t Work

If you used the AI Widget and your prompt wasn’t specific enough, it may have been skipped or had no effect.

Fix:
Use clear prompts like: Change the headline to "Pricing That Scales With You"

or

Make this section about our 24/7 customer support, including a testimonial.

⌛ 5. You Didn’t Click “Save”

If you made changes but didn’t save them, the edits won’t persist.

Fix:
Always click Save at the bottom of the edit popup (HTML or prompt-based) before closing it.

🧪 6. The Section Is Custom or AI-Locked

In rare cases, a section may be generated in a format that prevents edits unless you're using direct HTML.

Fix:
Try editing using the HTML tab inside the section popup, or regenerate the section using a new prompt.

🆘 Still Not Working?

If none of the above helps:

• Try refreshing and editing again
• Try editing a different section to see if the problem is isolated
• Contact support with your site name, section name, and what you tried to edit

We’re happy to take a closer look and help you fix it.

Once the issue is resolved, your edits should appear instantly in the builder. Happy customizing! 🎨