Troubleshooting & FAQ

Website Didn't Generate - What Went Wrong?

Published @ 05/08/2025 by

author Nevrie
Nevrie, Co-Founder @ answerly.io

If your website didn’t generate after submitting a prompt, don’t worry — there are a few common causes that are easy to fix.

Here’s how to identify and solve the issue.


✅ 1. Make Sure You’ve Connected an AI API Key

Websito needs your own API key to generate content. If you skipped this step, the system has no access to a model.

Fix:
Click the AI Widget → Stars Icon → “Create new” and add your API key.
Need help? See: How to connect your AI API Key


đź’ł 2. Check if Your API Key Has Usage Left

Sometimes your key might hit a limit, be expired, or lack billing setup.

Fix:

  • Log in to your AI provider’s dashboard
  • Check if billing is active and your quota is available
  • For OpenAI: https://platform.openai.com/account/usage

đź§  3. Your Prompt Might Be Too Short or Too Vague

If you typed something like “generate website,” the model might not have had enough context.

Fix:
Use a prompt like:

Create a homepage for a modern SaaS app that helps freelancers manage their invoices. Include hero section, features, testimonials, and pricing.

More examples here: Prompt Examples That Work Well


đźš« 4. Unsupported or Misconfigured Model

Some models aren’t compatible with long generations or may not support HTML output.

Fix: Stick with recommended models like:

  • gpt-4-turbo (OpenAI)
  • claude-3-sonnet (Anthropic)
  • mixtral-8x7b via Groq

Also check that the model name is typed exactly right (no typos!).


đź“¶ 5. Your Internet Dropped or the Page Was Refreshed

Sometimes a weak internet connection or refreshing mid-process can interrupt generation.

Fix: Try again, and avoid refreshing the page until the generation completes.


🔍 Still Stuck?

If you’ve checked everything above and it still doesn’t work:

  • Try using a different provider/model
  • Contact our support team with your page name and prompt
  • We’ll help debug it manually

Once you fix the issue, click “+” in your site sidebar to try generating again. You should be back on track! 🚀