Troubleshooting & FAQ
Website Didn't Generate - What Went Wrong?
If your website didn’t generate after submitting a prompt, don’t worry — there are a few common causes that are easy to fix.
Here’s how to identify and solve the issue.
✅ 1. Make Sure You’ve Connected an AI API Key
Websito needs your own API key to generate content. If you skipped this step, the system has no access to a model.
Fix:
Click the AI Widget → Stars Icon → “Create new” and add your API key.
Need help? See: How to connect your AI API Key
đź’ł 2. Check if Your API Key Has Usage Left
Sometimes your key might hit a limit, be expired, or lack billing setup.
Fix:
- Log in to your AI provider’s dashboard
- Check if billing is active and your quota is available
- For OpenAI: https://platform.openai.com/account/usage
đź§ 3. Your Prompt Might Be Too Short or Too Vague
If you typed something like “generate website,” the model might not have had enough context.
Fix:
Use a prompt like:
Create a homepage for a modern SaaS app that helps freelancers manage their invoices. Include hero section, features, testimonials, and pricing.
More examples here: Prompt Examples That Work Well
đźš« 4. Unsupported or Misconfigured Model
Some models aren’t compatible with long generations or may not support HTML output.
Fix: Stick with recommended models like:
gpt-4-turbo
(OpenAI)claude-3-sonnet
(Anthropic)mixtral-8x7b
via Groq
Also check that the model name is typed exactly right (no typos!).
đź“¶ 5. Your Internet Dropped or the Page Was Refreshed
Sometimes a weak internet connection or refreshing mid-process can interrupt generation.
Fix: Try again, and avoid refreshing the page until the generation completes.
🔍 Still Stuck?
If you’ve checked everything above and it still doesn’t work:
- Try using a different provider/model
- Contact our support team with your page name and prompt
- We’ll help debug it manually
Once you fix the issue, click “+” in your site sidebar to try generating again. You should be back on track! 🚀